The Customer’s Business
RFL Steels have been in business for more than 20 years. In that time, they have built up an enormous stock range and a large customer portfolio to become one of Ireland’s largest, most respected and most reliable steel stockholders. They employ 18 dedicated members of staff, and they focus on delivering the highest standards of service to their customers.
The need for a solution
RFL Steels’ Financial Director, Keith White stated that the company needed to improve on efficiency. This is a central company goal for RFL Steels. They also required a system which allowed the company to work remotely; with their outdated server, this wasn’t possible. The Cloud was their only option: “There was no alternative,” said Keith, “We were always going to go with a cloud service”. Keith also explains that their server room was causing problems before switching to Zinon: “We had a dedicated server room with lots of cables and wires that did not provide a connected infrastructure. Email servers weren’t linked, and we were aware of lots of associated inefficiencies and risks.”
The decision process
RFL Steels had already had professional dealings with Zinon; one of Zinon’s Directors is a former employee of RFL Steels. Although they had links with Zinon, they considered a number of other companies while making their decision to opt for Zinon Cloud. Most of RFL Steels’ senior team was involved in the evaluation process. They found it difficult to evaluate. However, by weighing up their requirements and the features and benefits of each company, they found Zinon Cloud would provide the best partnership.
Implementation ran smoothly and only took a couple of weeks. This exceeded the company’s expectations as they had imagined data loss and disruption – neither of which were a problem.
Everyone within RFL Steels works with the Zinon Cloud system, and finds it to be efficient. They have found the remote access element to be very helpful, but the biggest change has come from the Data Loss Protection aspect of the Zinon Cloud system.
Keith has said it “Exceeded” the company’s expectations, reducing costs and increasing stock holding accuracy by 50-60%: “Efficient Stock Control allows us to have the right amount of stock in the right place, at the right time” says Keith, “It ensures that capital is not tied up unnecessarily and will project sales if problems arise within the supply chain.”